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We value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect through the contact form on our website www.sofiavasilara.com, how we use it, and your rights under the GDPR.

1. Information We Collect

When you submit the contact form, we collect the following personal data:

  • First Name & Last Name

  • Email Address

  • Location

  • Your message (“What would you like support with?”)

  • Preferred contact method (Email / WhatsApp / Viber / Zoom)

  • Mobile number

  • hCaptcha verification data (to prevent spam)

We do not collect any additional data without your consent.

2. How We Use Your Information

We use the information you provide exclusively to:

  • Respond to your inquiry

  • Understand your needs and the type of support you are requesting

  • Contact you through your preferred communication channel

  • Maintain a record of your request in case further support is needed

We do not use your data for marketing purposes unless you explicitly agree.

3. Legal Basis for Processing (GDPR)

Your data is processed under the following legal bases:

  • Article 6(1)(b) – processing is necessary to respond to your request or take steps prior to entering into a service agreement.

  • Article 6(1)(a) – your explicit consent when you voluntarily submit the contact form.

4. Who Has Access to Your Data

Your personal data is accessed only by the authorized team members of Sofia Vasilara

We do not sell, rent, or share your information with third parties unless:

  • required by law, or

  • necessary to fulfill your request (and only with your consent).

hCaptcha processes verification data independently under their own Privacy Policy.

5. Data Retention

We keep your data only for as long as necessary to:

  • respond to your inquiry, and

  • maintain communication records for potential follow-up

In any case, personal data from the contact form is retained for no longer than 24 months, unless required otherwise by law.

6. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw your consent at any time

To exercise these rights, contact us.

7. How We Protect Your Data

We implement appropriate technical and organizational security measures to ensure that your data remains confidential and protected against unauthorized access, loss, or misuse.

8. Cookies and Tracking

This website uses only essential cookies required for its functionality and hCaptcha security.
If additional analytics or tracking tools are added in the future, this section will be updated accordingly.

9. External Services (hCaptcha)

The contact form uses hCaptcha to prevent spam and abuse.
hCaptcha may process certain technical data such as IP address or browser information.
For more details, please refer to the hCaptcha Privacy Policy available on their website.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.